Door Supervisor Training Course
This course is designed for Male/Females’ wishing to work as Door Supervisors, and gain a Frontline S.I.A licence. As a Door Supervisor, you would judge the suitability of personnel entering usually licensed premises. They are also responsible for the well being of customers on the premises.
Course Content
Unit 1
- Roles & Responsibilities
- Code of Conduct
- Legal Constraints
- Drug Awareness
- Crime Prevention
- Equal Opportunities
- Health & Safety
- Emergency Procedures
- Physical Intervention
Unit 2
- Communications & Conflict Management
- Self Awareness
- Avoiding Conflict
- Recognising & Defusing Conflict
- Communication & Customer Service skills
- Maintaining Space
- Defusing a High Risk Conflict
- Resolving Conflict
- Learning From Conflict
Location: Portland, Dorset and Derby
Requirements: Applicants must be 18 years of age, be physically fit & Students may require a numeracy & literacy test, before commencement of the course.
